Francis Germain has extensive experience in technology and systems management, currently serving as a Centralised Services Engineer at Virtuoso since August 2021. Previously, Francis worked as a Systems Developer at Houston Technology, overseeing NOC administration and developing monitoring and automation tools. Prior roles included SharePoint Consultant and Network Engineer at Houston Technology Group, and Program Designer with various responsibilities at Capgemini, AGROSTAR, and Tracing Server. Francis holds degrees in Information & Communication Technologies and Information Technology from esteemed institutions, complementing a strong background in technical support and system maintenance.
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