Virtuoso Sourcing Group, LLC
Robert Haines is currently the Vice President of Call Center Technology at Virtuoso Sourcing Group, LLC. Prior to this, Robert held various positions at LiveVox, including Senior Manager of Customer Advocacy, Senior Manager of Account Management, Manager of Account Management Team, and Senior Technical Account Manager. Robert has excelled in managing customer advocacy, account management, and technical account management teams while driving business growth and creating a world-class customer experience. Robert is currently pursuing further education at Metropolitan State University of Denver.
Virtuoso Sourcing Group, LLC
Virtuoso Sourcing Group: Your Trusted WBE Certified Contact Center Partner Since 2009 At Virtuoso Sourcing Group, we take pride in our WBE certification, a testament to our dedication to excellence. Specializing in customer care and account receivable management, we are committed to understanding what our clients and their customer care about to deliver exceptional experiences tailored to impact what matter most to them. Our Approach: Artistry in Service Like true virtuosos, we approach each interaction with unwavering skill and dedication. Our guiding principle is simple: treat customers how they wish to be treated. By prioritizing safety, simplicity, and respect, we make it effortless for customers to engage with your business. Meeting Customers Where They Are In today's dynamic landscape, meeting customers where they are is essential. Whether it's through traditional channels or cutting-edge technology, we ensure a stellar experience characterized by empathy, understanding, and respect. Personalized Engagement for Optimal Outcomes Understanding that every customer is unique, we go above and beyond to recognize their personalities, preferences, and tendencies. By tailoring our approach to align with their needs, we foster meaningful connections that drive the most desirable outcomes for all parties involved. Visit our website to learn more about how Virtuoso Sourcing Group can elevate your customer experience and drive success for your business.