Manas P.

Manas P. is an experienced IT professional with a focus on service desk operations and technical support. Currently serving as a Senior Service Desk Analyst at Virtus Health since August 2016, Manas maintains effective customer service, manages IT inquiries, and ensures accurate documentation within the IT Asset register. Previously, as an ICT Support Specialist at Evocca College from June 2015 to August 2016, Manas handled first-level technical support, conducted troubleshooting across various platforms, and contributed to knowledge management. Manas began the career in ICT Deployment & Warehousing at ACT Logistics (AU) in 2015, gaining hands-on experience in hardware and software installation and troubleshooting. Educational background includes attendance at Kenmore State High School from 2007 to 2009.