Jack Lin

Jack Lin possesses extensive experience in technical support and management, currently serving as a Lead Technical Support Analyst at Visa since September 2006, where oversight of VDI system solutions and enhancement of operational excellence are key responsibilities. Previously, as Director of the Visa Executive Support Team, Jack Lin led a skilled team providing top-tier support to the CEO and senior leaders. Earlier roles included managing service requests at Inovant and supporting executive members through technical challenges, showcasing strong communication and problem-solving skills. Jack Lin's career began as an IT Support Specialist at Creative Labs, complemented by a Bachelor of Arts degree in Industrial Arts and Design with a focus on Product Design and Development from San Francisco State University.