Saad Y.

Saad Y. has extensive experience in project management, client care, and customer service across various industries. Currently serving as a Client Care Analyst at Visa, responsibilities include change management, process improvement, and data analytics. Previous roles include Customer Service Representative II at the Texas Department of Licensing and Regulation, Principal Consultant at Saad Yousef Consulting, and Clinical Informatics Project Manager at Essex, where significant improvements in communication and project delivery were achieved. Saad's career began at CDISC, advancing through multiple roles in Education Operations, demonstrating a strong ability in training delivery and customer relationship management. Saad holds a Bachelor of Science in Mathematics with a focus on Actuarial Science, along with a Data Analytics Certificate and a Business Foundations Certificate from The University of Texas at Austin.