Harriet Charters is a Payment Operations Subject Matter Expert at Visa Direct, where they leverage their extensive experience in the financial sector to enhance customer satisfaction and operational efficiency. Previously, Harriet held roles at Sumitomo Mitsui Banking Corporation and ANZ, contributing to institutional operations and payment management. With a Bachelor of Arts in International Relations and Development Studies from Victoria University of Wellington, Harriet is dedicated to continuous improvement and the effective delivery of market-leading solutions. Their previous experience as a Retail Sales Associate at Shoe Connection complements their people-centric approach in the banking industry.
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