JQ

Janelle Quock

Manager, Client Insights at Visa

Janelle Quock is an experienced professional in consumer insights and market research with a strong background in diverse industries. Janelle currently serves as a Manager of Client Insights at Visa, utilizing skills to design and execute comprehensive research solutions. Previous roles include leading Member Insights & Research at AAA Northern California, Nevada & Utah, and holding the position of Senior Associate in Consumer Insights at Curology, where Janelle focused on consumer understanding and sustainability initiatives. Janelle’s career also includes significant experience at JUUL Labs and various agencies, emphasizing the execution of in-house custom research, project management, and collaboration with cross-functional teams. Janelle holds a Bachelor's Degree in Sociology with minors in Advertising, Communication, and Consumer Behavior from the University of Southern California, alongside coursework for a Master's Degree in Human Behavior.

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San Francisco, United States

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Visa

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Visa Inc. is an American multinational financial services corporation headquartered in Foster City, California, United States. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit cards, gift cards, and debit cards. Visa does not issue cards, extend credit or set rates and fees for consumers; rather, Visa provides financial institutions with Visa-branded payment products that they then use to offer credit, debit, prepaid and cash-access programs to their customers.