Vision Benefits of America
Yvonne Nealen, PSM I, is an experienced Senior Technical Writer at Vision Benefits of America, where responsibilities include organizing, designing, and producing audience-appropriate documentation across various media. Previous roles encompass positions as a Technical Writer at Lincoln Learning Solutions, Contract Technical Writer at Vision Benefits of America, and Contract Technical Writer at The RWC Group, among others. Yvonne has a strong background in developing clear instruction manuals, business requirements, and technical documentation, contributing to projects related to information security, ISO certification, and brand refresh efforts. Academic credentials include a BSBA in Administrative Management and a Professional Writing Certificate from Robert Morris University, as well as a Professional Scrum Master I Certification from Madison Henry.
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Vision Benefits of America
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The ability to see clearly is key to optimal living and quality of life for all people and extends beyond health to every person’s ability to participate in and contribute to society. VBA’s mission is to improve the human experience by utilizing innovative models of service, delivery and advocacy to reduce barriers to high-quality eye care. Improving the Human Experience VBA vision and dental products offer members access to fundamental vision and dental care. Through routine eye exams and dental cleanings, doctors are able to help members see clearly and smile with confidence. A Personal Approach Everyone gets a uniquely personal approach to vision and dental benefits with VBA’s customized plans, personalized service and the latest products. Whether you’re a member, administrator, provider or lab, working with VBA is a simple process. At VBA, you’re our focus. Since 1965, we’ve provided comprehensive vision coverage to corporations, municipalities, schools, health and welfare funds, hospitals and health maintenance organizations in Pennsylvania. Our focus on personalized service has helped us build and maintain long-term relationships – like the one we still have with our first customer that joined us more than 50 years ago.