Ken W.

Ken W. has extensive experience in cloud services and technical support, currently serving as a Cloud Services Senior Analyst at Vista since August 2015, where Ken has progressed through various roles, including Product Support Team Lead and Services Tech Lead. Previously at TVNZ, Ken contributed to the development of Mobile Support processes and represented the Service Centre in Business Continuity Planning. Ken's earlier roles included serving as a Desktop Support Analyst at Watercare, where participation in a Service Manager Tool Replacement Project was key, and starting a sales career at First Mobile New Zealand Limited, where technical troubleshooting for mobile solutions was emphasized. Ken holds a Bachelor of Science in Bioinformatics from The University of Auckland and completed secondary education at Auckland Grammar School.