IS

Ian Smith

Operations Director at Vista Technology Support

Ian Smith has a diverse work experience in various roles and industries. Ian started their career at Saint-Gobain in 2000 as a Finishing Dept Supervisor, where they were responsible for overseeing a team of 24 staff who prepared products for despatch to sales outlets in Europe. Ian worked in this role until 2004 when the company relocated.

In 2004, Ian joined Vista Retail Support as a Warehouse & Logistics Supervisor. In this role, they supervised the warehouse operations and logistics, ensuring the timely provision of maintenance spares to over 80 field-based engineers across the UK and Ireland. Ian utilized intelligent boxes matched to the engineers' addresses and stock locations to meet a 4-hour customer service level agreement. Ian excelled in this position, leading him to be promoted to Warehouse & Logistics Manager in 2015.

Ian continued to excel at Vista Retail Support, and in 2018, they were promoted to the role of Operations Manager. In this position, they played a vital role in managing the overall operations of the company. More recently, Ian has assumed the role of Operations Director, where they continue to contribute to the strategic direction and success of the organization.

Overall, Ian's work experience highlights their strong leadership skills, ability to manage logistics efficiently, and their dedication to meeting customer service objectives.

Ian Smith pursued their education in a chronological manner, prioritizing their academic development. In 1996, they enrolled at the University of Wales College, Newport, where they completed a BTEC Diploma in Business and Finance between the years 1996 and 1997. This laid a solid foundation for their future educational endeavors. Subsequently, from 1998 to 1999, Ian pursued a Higher National Certificate (HNC) at the University of Wales College, Newport, specializing in Business and Finance. This degree enhanced their knowledge and expertise in the field.

In 2014, Ian embarked on further studies at Cardiff Metropolitan University, where they successfully completed a Foundation degree in Applied Professional Practice, specializing in their field of interest. This educational pursuit lasted until 2015, enabling Ian to gain a more comprehensive understanding of the applied aspects of their chosen profession.

Overall, Ian's education history highlights their dedication to personal and professional growth, with each qualification building upon the previous one seamlessly. Their educational achievements suggest a commitment to gaining expertise in the fields of business, finance, and applied professional practice.

Links

Previous companies

Saint-Gobain logo

Timeline

  • Operations Director

    June, 2018 - present

  • Operations Manager

    June, 2015

  • Warehouse & Logistics Manager

    December, 2008

  • Warehouse & Logistics Supervisor

    August, 2004