Phu Duong

Principal Analyst, Large Business Customer Services at Vistra

Phu Duong's work experience began in 2014 as a Data Analyst at LSG Sky Chefs, where they conducted data mining and analysis using SQL and VBA. They also optimized document management processes to improve organizational efficiency.

In 2018, Duong joined CID Resources, Inc. as a Business Analyst and Developer. In this role, they forecasted sales using various analytical techniques and created and maintained production paperwork and reports using SQL and VBA.

Duong's most recent position was at Vistra Corp. starting in 2019. They initially served as a Lead Analyst in Large Business Customer Services, where they integrated USPS ZIP Lookup API into Excel and addressed shared drive issues by creating a SQL Server Database and Front-end GUI. Later, they transitioned to the role of Principal Analyst, focusing on cost management strategies and process improvement.

Overall, Duong has extensive experience in data analysis, forecasting, process improvement, and software development.

Phu Duong has a Master of Science in Business Analytics from The University of Dallas, which they obtained from 2018 to 2020. Prior to that, they completed a Bachelor of Science in Finance and Business Administration from The University of Texas at Dallas from 2011 to 2012. Phu also holds several additional certifications, including being a Sigma Iota Epsilon - Sigma Zeta Chapter Member, a Data Analyst II, a Leading Ethical Change certification, a Data Modeler certification, a Data Analyst I certification, and a SAS Certified Base Programmer for SAS 9 (CBP) certification.

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Timeline

  • Principal Analyst, Large Business Customer Services

    March, 2021 - present

  • Lead Analyst, Large Business Customer Services

    September, 2019

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