Fabiano Piedade Leão

Fabiano Piedade Leão has worked in the IT industry since 2007. From 2007 to 2008, they worked as an Agent Authorized at Embratel, where they were responsible for launching the Embratel PME product in a city with impressive sales and high customer loyalty. From 2008 to 2012, they worked as a Regional Commercial Manager at Instant Solutions, where they were responsible for commercial projects in the São Paulo unit. Theirresults included increasing the customer base by 60% in two years, customer loyalty with simple product reallocations, upselling to all customers, eliminating more than 90% of the mapped problems with product reallocations in customers, consulting on customer processes, and serving government customers in the São Paulo unit and adjacent cities. From 2012 to 2015, they worked as a New Business Director at VisualCue. Finally, from 2017 to present, they have been working as CBDO at Humanit - IT, where they are responsible for the New Business area of the Hit Performance project - an innovative solution for managing performance indicators of assets, people and processes of companies. The product was developed for service companies in the construction, expansion and maintenance of energy networks. Companies that use HitPerfomance can see the status of the operation in real time.

Fabiano Piedade Leão completed a Bachelor's degree in Law from Universidade Paulista between 2013 and 2018. From 2013 to 2015, they also attended Abracoach, where they received a Coach certification with a specialization in client service for large accounts and team building. In 2013 and 2014, they attended Ecccom for a course in mobile app development and Impacta for a course in ITIL and COBIT. Between 2010 and 2014, they attended Unip for a degree in Human Resources Management. In 2011, they attended 8 Camara de Juízo Arbitral for a certification as a Judge Arbitrator in Labor Law. Finally, they obtained a Contabilista certification from 1986 to 1991.