Melanie Doukas is an experienced healthcare operations leader with a focus on improving patient care through efficient operational practices. Currently serving as Head of Operations at Vitable Health, Melanie previously held the same title at Source Health, contributing to product development and sales operations for chronic care management. At Perry Health, Melanie oversaw clinical operations for a digital health clinic specializing in remote patient monitoring for diabetes care. Earlier roles at Ro included Associate Director of Medical Operations and Member Experience, where Melanie managed large teams and implemented key operational strategies that significantly enhanced patient experience and care delivery. Melanie's career began at Memorial Sloan Kettering Cancer Center, where critical nursing roles emphasized clinical excellence and patient safety. Melanie holds an MBA from NYU Stern School of Business and dual bachelor's degrees in Nursing and Hispanic Studies from the University of Pennsylvania.