Laura Camarena Holguin has a diverse work experience that spans multiple roles and industries. Laura currently works at VitaCup, Inc. as the Manager of Online Marketplaces. Prior to this role, they were the eCommerce Customer Service Manager, responsible for managing customer service operations. Laura also served as the eCommerce Sr. Customer Service Lead, where they assisted and serviced a large number of consumers, trained new hires, and ensured customer satisfaction.
Before VitaCup, Laura worked at ReviewBuzz, where they held various positions. As a Product Support Analyst, they focused on optimizing the onboarding process for self-serve users and implemented interactive guides and help resources. Laura also worked as a Sr. Administrative Support Specialist, Technical Support, Client Success Coach, and Customer Service Representative, contributing to account set-ups, customer service, and onboarding clients.
Laura's earlier experience includes working as a Data Entry Specialist at ReviewBuzz through TriStaff, where they inputted review data and provided administrative support. Laura also worked as an Office Assistant at the Oceanside Public Library for the City of Oceanside, where they were responsible for data entry, accepting fines and fees, and answering phone calls.
Overall, Laura Camarena Holguin has demonstrated a strong background in customer service, eCommerce, and administrative support across various industries.
Laura Camarena Holguin earned a Certificate of Achievement in Library Technology from Palomar College from the years 2009 to 2011.
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