Antonia Hagen-Coonradt She/Her

Senior Director Donor Care Training And Customer Service at Vitalant

Antonia Hagen-Coonradt has a diverse work experience spanning several decades. Antonia started their career as a nurse at University Hospital Bonn in Germany from 1988 to 1992, and later worked as a nurse at ER at St Vincent Palotti Hospital in Germany from 1993 to 1995.

In 2003, Antonia joined United Blood Services as a Donor Care Supervisor, where they supervised a team of 6 employees and was responsible for collection goals and performance matrices. Antonia held this position until 2006.

From 2008 to 2021, Antonia worked at United Blood Services again, this time as a Senior Donor Care Manager. In this role, they had oversight of donor collection operations and the therapeutic Apheresis and Mononuclear cell collection program across multiple sites and states. Antonia focused on improving efficiencies, working conditions, customer satisfaction, and implementing operational excellence standards. As a Training Coordinator in 2008, they facilitated training programs.

Since May 2021, Antonia has been working at Vitalant as the Senior Director of Donor Care Training and Customer Service. This role involves leading and managing training initiatives and customer service programs.

Overall, Antonia Hagen-Coonradt's work experience showcases their expertise and leadership in the healthcare and blood services industry.

Antonia Hagen-Coonradt obtained a Nursing Degree in Registered Nursing/Registered Nurse from Germany between 1985 and 1988. Later, they pursued a Bachelor of Science in Business with a concentration in Business Administration and Management, General from the University of Phoenix from 2014 to 2018. Additionally, they hold a certification as a Six Sigma White Belt, though the institution and exact date of obtaining the certification are unavailable.

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Timeline

  • Senior Director Donor Care Training And Customer Service

    May, 2021 - present

  • Senior Donor Care Manager

    2018

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