Leah Ridder is a skilled professional with diverse experience in healthcare and customer support. Currently serving as a Hospital Distribution Specialist at Vitalant since September 2022, Leah delivers blood products to hospital clients and manages product labeling and transformation. Previously, in the role of Hospital Distribution Technician at Vitalant, responsibilities included preparing and shipping blood products while communicating with clients regarding order fulfillment. Prior experience includes a position as a Concierge Support Specialist at Extra Card, where Leah provided customer support in a fintech environment, and as a Customer Success Mentor at NextStep, managing a caseload of learners in a CNA training program. Earlier roles include a Student Practical Nurse at Williston State College, a Front Desk/Gate Agent at Delta Air Lines, and a Medical Assistant in a medical practice. Leah holds an Associate's degree in Liberal Arts from Williston State College.
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