Nirupama Angira

Client Support Manager at VitalCheck

Nirupama Angira has a varied work experience. Nirupama began their career in 2016 as an Assistant Group Leader at Goddard Riverside Community Center, where they tutored children from 3-13 years old during after-school and summer camp programs. In 2018, they joined Fordham University as a Student Health Office Administrator and Teaching Assistant. In 2019, they became an Academic Resident Assistant at The School of The New York Times, where they addressed student's health and wellness, supported faculty, took attendance, and provided guidance to students while helping them with class activities. In 2021, they joined VitalCheck Wellness as a Client Support Manager, where they supervised and trained a team of 9 customer support representatives to handle incoming client requests and resolve client queries. Nirupama also worked directly with new and existing corporate clients to fulfill requests to upkeep safe back-to-work protocols that aligned with company, statewide, and federal policies.

Nirupama Angira's education history includes attending Fordham University from 2016 to 2020, where they obtained a Bachelor of Arts in Natural Sciences. Prior to that, they attended Sacred Heart Academy from 2012 to 2016. Nirupama also has taken courses at Hudson Valley Community College. Additionally, they have obtained certifications in Conflict Resolution For Beginners, Empathy for Customer Service Professionals, Certified Phlebotomy Technician (CPT), Youth Mental Health First Aid, CPR & AED, Standard First-Aid, and COVID-19 Contact.

Links

Previous companies

Fordham University logo

Timeline

  • Client Support Manager

    April, 2022 - present

  • Operations Associate

    April, 2021