Rob Scagell has extensive experience in testing and technical support, currently serving as OAT Lead and Test Lead at Vitality since November 2017, focusing on GDPR compliance testing activities. Prior to this role, Rob held various senior management positions at Visa Europe from 2009 to 2016, including Senior Test Manager for New Services and Projects, overseeing Operational Acceptance Testing and team management. Earlier experience includes technical roles at SSE plc, Barclays, and Siemens, where Rob specialized in UNIX support and supplier management, demonstrating a strong background in both technical expertise and leadership in complex environments. Rob holds a Higher National Diploma and Higher National Certificate in Computing from Bournemouth University.