KF

Karen Firth

Director Of Customer Retention at Vitality

Karen Firth has a vast experience in customer retention, operations management, and sales and service leadership. Karen has held various high-level positions in well-known companies such as Vitality Group Inc., VITALITY HEALTH INSURANCE LIMITED, Cullen Wealth, Towergate Insurance, and Automobile Association. Karen has a background in leadership, cost-saving initiatives, employee engagement, and compliance tracking. Karen's expertise lies in strengthening customer service, implementing HR processes, and driving sales and service excellence.

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