DP

Damian Paul

Director of Customer Service & Retention at Anaheim Ducks

Damian Paul is the current Director of Customer Service & Retention for the Anaheim Ducks. Damian previously served as the Director of Ticket Sales & Service for the University of Kansas from May 2014 to July 2017. Prior to that, they were a Senior Client Services Executive for Sporting Kansas City from January 2012 to May 2014. Damian began their career in ticket sales with Spurs Sports & Entertainment in January 2010, where they served as an Rampage Account Executive until June 2011. In this role, they were responsible for selling all ticket packages offered, such as Full Season, Partial Plans, Flex Packs, and any special Mini packages created during the year. Damian also created and developed new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting. Damian provided the highest level of customer service throughout the season by managing all personal accounts and game night responsibilities, which included assisting with sales initiatives, and/or prospecting clients at the arena, meeting with account leaders, and assisting the Director of Ticket Sales. Damian also attended outside events with the purpose of selling ticket packages in conjunction with the marketing department.

Damian Paul graduated from Full Sail University with a Bachelor of Science in Entertainment Business.

Damian Paul reports to Aaron Teats, Club President. Paul Maginnes - Business Development Account Executive, Jennifer Hacker - Manager, Group Sales, and Zach Meyer - Corporate Hospitality Executive report to Damian Paul. Some of their coworkers include Jill Bauer - Director of Merchandise, Joseph Doyle - Vice President, Culinary & Hospitality, and Angel Montes - Director of Talent Acquisition.

Links

Timeline

  • Director of Customer Service & Retention

    Current role

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