Ashleigh Dorsey

Ashleigh Dorsey is a seasoned professional with extensive experience in customer support and success across various organizations. Currently serving as a Senior Customer Support Specialist at VitalSource since October 2019, Ashleigh manages outsourced training and provides critical support to development teams. Previous roles include Customer Success Manager for the Enterprise sector at VitalSource, where Ashleigh ensured client satisfaction and optimized user engagement. Ashleigh's diverse background includes positions at DreamBox Learning, where a focus on client relations and education was paramount, and experience as an Implementation Specialist and Customer Care Specialist at other companies. Ashleigh holds a Bachelor of Arts in English from Peace College and has engaged in various roles that emphasize teamwork, communication, and problem-solving.