Alejandro Diaz is an experienced Analyst in Business Systems at VITAS Healthcare since September 2020, with prior expertise as a PC Projects Technician at Robert Half IT Projects, where responsibilities included hardware and software migration, telephone setup, and printer installation. Alejandro served as a Help Desk Technician II and Help Desk Technician at Starboard Cruise Services from May 2002 to June 2018, providing support for software and hardware issues and managing support-related tasks using the ServiceNow ticketing system. Additional roles include Reporting Assistant and Data Entry Clerk, where Alejandro created reports and updated data within company systems. Alejandro has a Bachelor's Degree in Information Technology from Florida International University, an Associate in Arts Degree from Miami Dade College, and an Associate in Science Degree from IUTIRLA, with ongoing professional development at New Horizons Computer Learning Centers.
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