Vittoria Food & Beverage
Melissa Hilliard is an experienced operations and customer service professional with a strong background in the food and beverage industry. Currently serving as Operations Excellence Manager at Vittoria Food & Beverage since June 2022, Melissa previously held roles including Customer Service Manager for Retail and Foodservice within the same company. Prior experience includes positions such as Customer Relations Manager at JACOBS DOUWE EGBERTS AU, where responsibilities involved managing order fulfillment KPIs and collaborating with stakeholders, and various roles at JDE Professional AU and Sara Lee Australia focusing on project management and supply chain planning. Melissa began their career as an Inventory Controller at Coles and holds a Year 12 education from Heather Hill High School.
Vittoria Food & Beverage
Vittoria Food & Beverage is a privately owned Australian powerhouse stretching back three generations to 1947. Today, we’re a multi-brand global enterprise supported by cutting-edge technology and some of the most talented teams in the FMCG industry. We employ 250 dynamic people, with offices around Australia as well as in New Zealand and Los Angeles. With our three coffee brands—Vittoria, Caffé Aurora and Chicco D’oro—we sell over 2 million cups of coffee every day. As a family-owned company, we also know what it takes to create an office culture that is inspiring, and rewarding for our teams. Our diverse brands are distinguished by their market leadership, widespread recognition and popular appeal. The company began roasting coffee in Sydney in 1958. Now Vittoria Coffee, the No 1 pure coffee brand*, is served in more hatted restaurants than any other coffee brand. Recently, Vittoria has been embraced by prestigious hotels, restaurants and cafés in the US. Our mineral water, Santa Vittoria, is Australia’s number one imported mineral water brand** (vol) and Jarlsberg® is Australia's No.1 imported cheese*** (ex NZ). To maintain our leading position, we continually invest in our staff. We recognize people are our most valuable asset, and we foster an environment where each individual can grow, succeed and thrive with a defined career progression plan. Our highly regarded graduate program is designed to educate and stimulate participants with exposure to various aspects of the business. Every staff member is trained as a qualified barista at our roasting facility in Sydney. If you’re excited by the idea of joining a thriving Australian FMCG business and to learn more about what we do, go to: vittoriacoffee.com or vittoriafandb.com *IRI, Grocery WTD, Total Pure Coffee, MAT to 24.12.2017, Dollars **IRI, Grocery WTD, Total Sparkling Water Plain, MAT to 24.12.2017, Volume *** IRI, Grocery WTD, Total Cheese, MAT to 22.2.2015, Volume