John Iatrou is an experienced professional in technical support and account operations, currently serving as the Head of Technical Support & Accounts Operations at Viva.com since February 2019. Previously, John held various positions at Viva.com, including Technical & Account Operations Manager, E-Commerce & Technical Support Supervisor, CS Quality Management Analyst, and Customer Support Consultant. Prior to this role, John served as an Information Technology Support Assistant during mandatory military service with the Hellenic Army from July 2018 to January 2019, and worked at Cosmote eValue as a Call Center Shift Leader and Customer Service Representative. John holds a Bachelor's degree in Information Technology from the University of Piraeus.
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