Lucie Palkoskova

Lucie Palkoskova has over 10 years of work experience in customer success, project management, data analysis, office management, and call center operations.

In 2020, Lucie began their current role as Head of Customer Success and Onboarding at VivaCity, where they previously held the positions of Customer Success Team Lead, Senior Project & Customer Success Manager, and Project Manager & Customer Success Manager.

In 2018, Lucie was a Project Manager at iRiS Software Systems Ltd.

From 2016 to 2018, Lucie was a Data Analyst at Kantar Media, where their role involved planning, analyzing, and monitoring worldwide data into the Forward Planner service.

From 2014 to 2016, Lucie was an Office Manager and Estate Agent at Golden Key Estate Agency, where they managed everyday office support and secured important meetings with potential clients.

From 2009 to 2014, Lucie was a Call Centre Operator and Team Leader Assistant at ComGate Call Expert, where their role involved handling customer complaints, maintaining electronic accounts, and providing vital member account information.

Lucie Palkoskova obtained a Bachelor's degree in Lucie'story with a minor specialisation in Cultural Lucie'story from the University of Pardubice in 2012. In November 2022, they obtained a certification in Leadership in a Technology Driven World from Imperial College Executive Education.