AM

AMOL MATE

Senior Service Delivery Manager

Amol Mate possesses extensive experience in IT and service management, beginning as a Senior Systems Engineer at Unisoft Technologies Nagpur from October 2004 to December 2007, where responsibilities included configuring production servers and troubleshooting network issues. Following this, Amol served in various roles, including System Administrator at The Shams Group and Team Lead - Networks at SunGard Availability Services. A significant role as Customer Operations Manager at Tietoevry further highlighted Amol's capabilities in service delivery and management. Currently positioned as a Senior Service Delivery Manager at Vivicta since October 2025, Amol is responsible for the operational management of services, ensuring contract and SLA fulfillment, profitability, and customer satisfaction. Educational achievements include a Master of Computer Applications and a Bachelor's degree in Computer Science from Rashtrasant Tukadoji Maharaj Nagpur University.

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