Mohsin M. is an experienced IT Service Delivery Leader with over 22 years in the field, demonstrating a strong focus on service desk management and customer-centric solutions. They have held various leadership roles at Cognizant and Tietoevry Tech Services, where they currently serve as the Head of User Support in India. Mohsin's extensive experience includes positions at Dell and HSBC, showcasing their versatility across multiple IT sectors. Additionally, they are pursuing a Postgraduate Diploma from Symbiosis Centre for Distance Learning and a Bachelor of Business Administration from the University of Madras.
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