Katrina M.

Katrina M. has a diverse work experience. Katrina began their career with the Toronto Blue Jays in 2015 as a Sales Associate, where they worked until 2017. In 2018, they joined the Toronto Blue Jays again, this time as an E-Commerce Customer Service Representative. Katrina later transitioned to the role of E-Commerce Administrator in early 2019. Katrina then joined Vivid Seats in 2019 as a Customer Service & Fulfillment Specialist. Katrina quickly progressed to the role of Sr. Customer Service & Fulfillment Specialist in 2021 and then became a Team Lead in 2022. Currently, Katrina holds the position of Manager, Customer Service and Fulfillment at Vivid Seats since June 2023.

Katrina M. attended the University of Toronto from 2014 to 2016, but it is not specified whether they obtained a degree or pursued a specific field of study during this time. In terms of additional certifications, they obtained various certifications from LinkedIn, including "Giving and Receiving Feedback," "Coaching and Developing Employees," "Six Sigma Foundations," "Six Sigma: White Belt," "Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues," "Customer Service Leadership," and "Customer Service: Call Control Strategies." The obtained years for these certifications range from 2020 to 2023.