Sarah Gentile

Product Operations Specialist at Vivid Seats

Sarah Gentile has a diverse work experience spanning different industries. Sarah started their career as an Usher at Millennium Park with Andy Frain Services in 2008. Sarah then worked as V.I.P Guest Relations at the First Midwest Bank Amphitheatre with Live Nation in 2009. From 2009 to 2012, they interned and worked as a door and coat check staff with Reggies. In 2010, they joined Columbia College Chicago as a Student Worker at the Dean's Office of Liberal Arts and Sciences. Sarah also worked as a Family Fun Representative with MB Real Estate for a brief period in 2013. Sarah then joined Target as a Sales Floor staff from 2007 to 2013. Since 2013, Sarah has been predominantly with Vivid Seats LLC, where they started as a Customer Service Representative and progressed through various roles such as Customer Service Supervisor, Business Process Specialist, Fan Seller Project Manager, Supply Chain Process Specialist, Business Process Analyst, Quality Assurance Manager, and currently serves as an Associate Product Manager II. Additionally, in 2015, they worked as a Brand Ambassador for CID Entertainment while continuing their role at Vivid Seats LLC. Overall, Sarah Gentile has a diverse background with significant experience in customer service, sales, event management, and product management.

Sarah Gentile earned a Bachelor of Arts (B.A.) degree in Arts, Entertainment, and Media Management from Columbia College Chicago, where they studied from 2010 to 2013. In addition, they obtained a certification as a Certified Scrum Product Owner™ (CSPO™) from Scrum Alliance in September 2018. It is also mentioned that they have a certification in Preventing Workplace Harassment but the specific details such as the institution and date obtained are not provided.

Links

Previous companies

Live Nation Entertainment logo
Columbia College-Chicago logo
Andy Frain Services, Inc. logo
Target logo

Timeline

  • Product Operations Specialist

    June 1, 2023 - present

  • Product Manager

    February, 2021

  • Associate Product Manager II

    September, 2018

  • Quality Assurance Manager

    May, 2018

  • Business Process Analyst

    January, 2018

  • Supply Chain Process Specialist

    July, 2017

  • Fan Seller Project Manager

    March, 2016

  • Business Process Specialist

    October, 2015

  • Customer Service Supervisor

    November, 2014

  • Customer Service Representative

    September, 2013