Chris Blaylock

Help Desk Team Lead at Vivitec

Chris Blaylock has over 20 years of work experience. Chris began their career in 1998 as a Mag Roll Technician at Xerox ARC. In 1999, they held two positions, Front Line Tech Support at Nationwide Insurance and Programmer at Micros Control Systems. In 1998, they worked as an Upgrade Technician at Tek Systems. From 2000 to 2007, Chris worked at Xerox Global Services, where they held two roles: HDS Call Center Subject Matter Expert and ITDS call center Contract Support and Dispatch. In 2007, they worked as a Product Support at AccuMed Services, where they supported clients in the use of Palm Pilots using proprietary software. Chris then worked as a Deskside Support Technician at CompuCom, where they maintained PC hardware and software for users at G. E. Aviation and Transportation. From 2010 to 2013, they worked as a Service Desk Analyst at Pomeroy, providing call center support to accounts such as Cintas, BBraun Medical, IBM, Port Authority of New York and New Jersey, Compass Bank, and First Merit Bank. Since 2016, Chris has been working as a Network & Systems Support Engineer at Vivitec.

Chris Blaylock began their educational journey in 1986 at Princeton High School, where they earned their diploma in 1990. Chris then attended Cincinnati Metropolitan College, studying electronics from 1990 to 1992. In 1992, they transferred to Wilmington University, where they studied computer science, as well as music analysis and composition, until 1994. In 1996, they received a certification in Peace Officer Training from Geortown Vocational School. In 2002, they obtained a Microsoft Certified Professional certification from Cincinnati State Technical and Community College. In 2003, they earned an A+ Certification from Comp TIA. Finally, in 2011, they received a Support Center Analyst certification from HDI.

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Timeline

  • Help Desk Team Lead

    September 1, 2020 - present

  • Network & Systems Support Engineer

    May, 2016