Veronica Rocha

Veronica Rocha has extensive experience in the telecommunications sector, currently serving as Gerente de Suporte a Vendas B2B at Vivo (Telefônica Brasil) since January 2004. Veronica specializes in driving innovation through projects with startups, leading cross-functional teams to address financial challenges, and managing operational projects to enhance team dynamics and client relationships. Previous roles include overseeing projects that integrated marketing efforts and electronic channels, as well as working as an Analista de Projetos at Itau-Unibanco, where Veronica contributed to enhancing customer service and optimizing financial product offerings. Veronica Rocha holds an MBA in Business Management and Technology, along with certifications in AI for Business Leaders and ongoing education at Universitas Telefónica.