Vivo Health Pharmacy
Lily Tchen, MHA, is a seasoned professional with extensive experience in program management and client success across various industries. Currently serving as a Program Manager at Vivo Health Pharmacy since July 2022, Tchen previously held positions at Weill Cornell Medicine as a CSR and at Persado as a Program Manager, where Tchen was instrumental in maintaining 100% client retention. Earlier experience includes leading audience development strategies at Macmillan, managing a global client success team at Synthesio, and overseeing email marketing strategies at Experian, resulting in substantial revenue growth. Tchen holds a Bachelor of Arts in Journalism from Penn State University and a Master's in Health Care Administration from Hofstra University.
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Vivo Health Pharmacy
Conveniently located in many Northwell Health hospitals and ambulatory facilities, Vivo Health Pharmacy is part of your care team, offering personalized support for all of your medication needs. Our pharmacists are knowledgeable in the treatment of many conditions, including cancer, diabetes, hepatitis C, HIV/AIDS and rheumatoid arthritis. They understand the challenges you face and are here to answer your questions and work closely with your care team. Vivo Health Pharmacy provides: Specialty, acute and chronic medication services Free home delivery for all of your specialty medications Automatic refill reminders 24/7 Clinical Call Center Patient education and medication counseling Team to assist with insurance benefits investigation prior authorization and patient assistance programs Our aim is to always be professional and attentive to customer needs. Our pharmacy will treat you in a friendly, honest, and respectful manner. It is very important to us that you are satisfied with our service and products. If any issue arises from our service or products, we will promptly attempt to resolve your issue. Please reach out and visit https://www.vivohealthpharmacy.com/about/contact with any questions.