Mha Lily Tchen

Lily Tchen, MHA, is a seasoned professional with extensive experience in program management and client success across various industries. Currently serving as a Program Manager at Vivo Health Pharmacy since July 2022, Tchen previously held positions at Weill Cornell Medicine as a CSR and at Persado as a Program Manager, where Tchen was instrumental in maintaining 100% client retention. Earlier experience includes leading audience development strategies at Macmillan, managing a global client success team at Synthesio, and overseeing email marketing strategies at Experian, resulting in substantial revenue growth. Tchen holds a Bachelor of Arts in Journalism from Penn State University and a Master's in Health Care Administration from Hofstra University.