Shanae Jefferies

Sr Consumer Insights Manager & Voice Of Customer Lead at Vizient

Shanae Jefferies, PhD has a diverse work experience that spans across various industries and roles. Shanae is currently serving as the Sr Consumer Insights Manager & Voice of Customer Lead at Vizient, Inc since January 2023. Prior to this, they worked as an Associate Professor at Collin College from May 2018, where they focused on active learning in sociology and created curriculum and assessments. Shanae also worked as a Part-time Professor at Southern Methodist University in 2022.

In 2021, Shanae joined State Farm ® as a Talent Management-Research Lead, where they led research and data collection design methods to inform deliverables that influenced business decisions. Before that, they worked at the University of North Texas, where they held multiple roles. Shanae was a Faculty Development Trainer from August 2019 to May 2021, creating programming to educate new faculty and promote diversity and inclusion. Shanae also served as a Researcher from August 2014 to August 2019, conducting national grants and user research studies. Additionally, they were an Instructor from August 2015 to August 2018, focusing on identity and diversity-oriented courses. Lastly, Shanae worked as a Parent Programs Graduate Assistant from August 2014 to August 2015, managing large-scale projects.

Their earlier work experience includes roles at Austin Partners in Education, where they served as a Classroom Coach & School Connections Intern from October 2011 to May 2013, mentoring and providing one-on-one instruction to students in Title I school.

Shanae Jefferies, PhD earned their Doctor of Philosophy (PhD) degree in Sociology with a specialization in Workforce Development from the University of North Texas, where they studied from 2016 to 2021. Prior to that, they completed their Master of Science (M.S.) degree in Sociology with a focus on Linguistics from the same university between 2013 and 2015. Their educational journey began at St. Edward's University, where they obtained their Bachelor of Arts (BA) degree in Sociology from 2009 to 2013. In addition to their academic achievements, they have also obtained several certifications, including Agile Marketing Navigator - Certified from NavigateAgile (2023), Diversity, Inclusion, and Belonging from LinkedIn (2020), Salesforce: Dashboards from LinkedIn (2019), and Teaching Techniques: Project-Based Learning from LinkedIn (2019).

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Timeline

  • Sr Consumer Insights Manager & Voice Of Customer Lead

    January, 2023 - present