Lourdes R.

Lourdes R. has extensive work experience in the field of technical support and management in the broadcasting industry. Lourdes started their career at TRECE TV in 2011, where they worked as a Technical Manager, overseeing various technical areas and participating in the implementation of an automated news system.

After TRECE TV, Lourdes joined Mediaset España in 2012 as a Technical Manager for a period of three years. Lourdes then moved on to Zeppelin in 2013, where they served as a Technical Manager and was responsible for technical installation, support, and management for shows like "Big Brother."

In 2016, Lourdes joined Unitecnic as a Technical Support technician for Real Madrid TV. Lourdes provided on-site support for Avid and Vizrt systems, ensuring smooth operations and troubleshooting any technical issues. Lourdes stayed with Unitecnic until 2019.

Following their tenure at Unitecnic, Lourdes joined Olympic Channel as a Broadcast & Digital Support Engineer. In this role, they provided technical support to broadcast systems such as Avid and Vizrt, including software like Avid MC and Adobe. Lourdes also worked with automation systems, ingest servers, and encoders. Lourdes worked at Olympic Channel until April 2022.

In 2022, Lourdes joined Vizrt as a Support Engineer EMEA. Lourdes provided technical support to customers and ensured the smooth functioning of Vizrt systems until the end of the year.

Currently, Lourdes is a Customer Success Manager at Vizrt Group, starting in January 2023. Lourdes'smain responsibility is to ensure the success and satisfaction of Vizrt Group's customers.

Overall, Lourdes R. has a diverse range of experience in technical support, management, and customer success in the broadcasting industry.

Lourdes R. has an Engineer's degree in Telecommunications Systems from the Universidad Politécnica de Madrid. Lourdes also has a Java analyst programmer certification from AEPI - Asociacion Española de Programadores Informaticos, with a focus on computer programming and specific applications. In addition, Lourdes has obtained a Dante Certification Level 1 from Audinate in December 2017. Lourdes also holds a certification as an Audiovisual Technician from the Comunidad de Madrid, but the specific month and year of obtaining this certification are not provided. Furthermore, Lourdes has a Certificate of Advanced English C1 from the University of Cambridge, but the month and year of obtaining it are also not specified.