Vocalcentre accompagne les entreprises et les administrations publiques dans la gestion à distance de leur clientèle. Notre métier est de gérer l'intégralité de votre relation client avec le meilleur rapport qualité/prix. Situé à Libreville, capitale du Gabon, VOCALCENTRE est le 1er centre de contacts offshore basé en Afrique Centrale. 

Call Center

VOCALCENTRE

VOCALCENTRE's headquarters in Libreville, Gabon

Onanga Fred-Régis

Gabriel Marvin PAMBO

Ilhero Massavala

Charline Ingrid Mamboundou

Ndiaye Yenga

The Customer Relations Team at VOCALCENTRE manages all aspects of client interactions, ensuring high customer satisfaction and efficient problem resolution. This team handles inbound and outbound communication, offers support for Canal+ services, and provides tailored assistance through various channels to optimize customer experience.

Customer Relations Team

This department focuses on managing and enhancing commercial activities and client engagements.

Commercial Operations

This department focuses on enhancing employee skills and organizational learning through training programs and development initiatives.

VOCALCENTRE

Org chart

Teams

Customer Relations Team

Commercial Operations

Talent Development

Offices

VOCALCENTRE

Org chart

Teams

Customer Relations Team

Commercial Operations

Talent Development

Offices

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