Barry Mayhew

Senior Product Content Manager at VocalCom S.A.

Barry Mayhew has over 25 years of experience in the telecommunications industry. Barry has held various roles in companies such as Vocalcom, Modis, Noble Systems, Touchstar Software, Glotel, StarTek Inc, Total Business Communications, and Madison Capital Management.

At Vocalcom, Barry worked as a Sales Engineer and Trainer, where they were responsible for conducting remote and onsite product demos, customer training, and answering RFP proposals.

In their role as a Windows Systems Analyst at Modis, Barry was involved in analyzing and maintaining Windows systems.

As an Implementation Engineer at Noble Systems, Barry traveled internationally to install customized interactive dialing solutions for customers, which included server installation and integration with PBX and Telecom provider.

At Touchstar Software, Barry served as a Sr. Systems Engineer/Sales Engineer, where they traveled throughout North America and LATAM to install predictive dialer telecommunications servers and integrate them with various telecom vendors and systems.

During their time at Glotel, Barry held the position of Senior Avaya System Administrator, managing the day-to-day administration of networked Avaya G3R PBXs, and handling programming and maintenance tasks.

At StarTek Inc, Barry served as a Telecommunications Administrator II and I, responsible for the administration and maintenance of various ACDs, PBXs, and phone systems. Barry also conducted phone mail administration, voice mail administration, and utilized Procomm Plus for switch communication.

Barry also gained experience at Total Business Communications as an Installer, where they assisted with cabling and cross-connect wiring.

Earlier in their career, Barry worked at Madison Capital Management as a Telecom Admin, where they administered Avaya Definity Prologics and Nortel Norstar Compact ICS phone systems, and programmed VDNs and vectors.

Lastly, at StarTek Inc, Barry started their career as a Telecom Admin I, providing support for software and hardware issues, repairing and replacing computer components, and managing laptop backups.

Throughout their career, Barry has demonstrated strong technical skills, extensive travel experience, and the ability to work with a variety of telecommunications systems and vendors.

Barry Mayhew's education history includes attending Parks Jr College from 1992 to 1994, where they obtained an Associates of Applied Science degree in Medical Assisting. Barry then pursued further education at Lucent Technologies, where they completed a program or course of study that lasted until 2003. However, specific details about the degree or field of study at Lucent Technologies are not provided.

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Timeline

  • Senior Product Content Manager

    July 1, 2023 - present

  • Sales Engineer / Trainer- Contact Center & Call Center Technology

    January, 2013