Balakrishna N

Balakrishna N has a diverse work experience in the field of technical support and system analysis. BALAKRISHNA currently works as a Technical Support Engineer IV at Vocera Communications since September 2021. Prior to this, they worked at Cerner Corporation for a period of eight years. At Cerner Corporation, Balakrishna held multiple roles, including Technical Lead, Senior System Engineer, and System Engineer. In these roles, they managed critical and crisis issues, coordinated with technicians and clients, provided technical coaching and mentoring to the team, and resolved client issues using standardized processes and procedures. Before joining Cerner Corporation, Balakrishna worked as a System Analyst at AXA Tech, where they monitored production job failures, performed operations on the 2D Map tool, and monitored jobs running on servers.

Balakrishna N attended CMR Institute of Technology from 2007 to 2010 and obtained a Master of Computer Applications (MCA) degree with a specialization in Computer Science. Before that, they completed their secondary education at Vishwabharathi High School, where they obtained an S.S.C degree with a focus on Mathematics.

In terms of additional certifications, Balakrishna N acquired the ITIL Foundation Level certification in September 2019 from Cerner Corporation. In September 2014, they received the AMCAT Certified Data Processing Specialist certification from Aspiring Minds. Lastly, Balakrishna N obtained the AWS Certified SysOps Administrator - Associate certification in May 2019 from Amazon AWS Certification.