Michael Francis Santos

Michael Francis Santos began their career in 2007 as a Mentor at SPi Global. In this role, they answered phones for supervisor calls to respond to general customer inquiries and customer complaints, facilitated meetings, team quality calibrations and refresher training, and assisted in quality and training calibrations calls to ensure process excellence. Michael Francis then moved into an Inbound Sales Representative / Acquisitions Representative role, where they projected a professional company image through phone interaction and responded to customer inquiries, providing features and benefits of products, and assisting in setting up service for new and previous customers. Michael Francis then moved into an Outbound Representative role, where they followed-up on unsuccessful online customer applications and offered product and service information to match customer needs, completed call logs and reports, and performed other duties as assigned. Michael Francis then moved into an Outbound Sales Representative role. In 2013, they moved to Vocus Inc., where they worked as a Sales Associate and Lead Generation Executive.

Michael Francis Santos holds two Bachelor's degrees, one in Science and one in Science and Business Administration. Michael Francis attained their Bachelor of Science degree from ABE International Business College, majoring in Management. Michael Francis also holds a Bachelor of Science and Business Administration from Far Eastern University, also majoring in Management.