Luis Mapule

Real Time Service Manager Officer, Call Center Operations at Vodacom Moçambique

Luis Mapule has a robust background in customer service and sales management, currently serving as the Real Time Service Manager Officer for Call Center Operations at Vodacom Mozambique since December 2021. Prior to this, Luis held the position of Agente de atendimento ao cliente at Vodacom from February 2018 to November 2021, and worked as Gestor de Vendas at Movitel from December 2014 to November 2017. Luis's educational credentials include a degree in Manutenção Mecânica from Instituto Industrial e de Computação Armando Emílio Guebuza, completed in 2015, along with further studies at the Centro de Desenvolvimento de Sistemas de Informação e Finanças from 2017 to 2018.

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