Kailas Kamble

Kailas Kamble is an experienced professional in customer service and digital transformation, currently serving as General Manager - Customer Service Digital & Process Transformation at Vodafone Idea Limited since May 2019. With a career spanning over two decades, Kamble has held various significant roles within Vodafone Idea, including Vertical Head (DGM) - CS Technology and Postpaid Service Delivery Head for the Delhi Circle, where responsibilities included customer lifecycle management of postpaid customers, service provisioning, and enterprise servicing. Prior experience includes roles at Reliance Communication as Prepaid Lead and Tata Teleservices (M) Ltd as Customer Service Executive, focusing on customer retention and order management. Kailas holds an MBA in Marketing from Himalayan University and a B.Com in Banking from Savitribai Phule Pune University.