Vodafone Idea Limited
Sagar Dutta Chowdhury is an accomplished professional with extensive experience in customer management and retention strategies within the telecommunications sector. Currently serving as the Head of HNI & VIP Management for the East Cluster at Vodafone Idea Limited, Sagar has demonstrated leadership by driving significant revenue retention and enhancement initiatives. Sagar's career spans various roles, including Zonal Customer Service Head and Senior Executive at Aircel, where notable achievements include achieving the lowest churn rate in the country. With a background in operations and customer service management from companies like Reliance Communications, HDFC Bank, GE Capital, and Bhagirathi Neotia Woman & Child Care Centre, Sagar has consistently delivered results while ensuring high levels of customer satisfaction. Sagar holds a Bachelor's degree in Business/Commerce from Calcutta University.
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