Naomi van der Hoorn

Naomi van der Hoorn is a data analyst with extensive experience in providing operational insights, currently serving as a Senior Operations Insights Specialist at VodafoneZiggo since July 2021. In this role, Naomi collaborates with a team to deliver valuable recommendations based on customer interaction data, contributing to the analysis of millions of contacts annually. Previously, Naomi worked as an Operations Insights Specialist at MWM2, a leading research agency in Amsterdam, and has held various roles in marketing and communication, including positions at Opleidingscentrum Westpoort and Consumatics. Naomi holds a Master of Science in Entertainment Communication and a Bachelor of Science in Communication Science from the University of Amsterdam, in addition to earlier education from Amsterdam University of Applied Sciences and Scala College.