Vodafone
Ahmed El-Bishbishy is an experienced professional in the telecommunications industry, currently serving as the Head of Department for Technical Enterprise Service at Vodafone since September 2009. With a strong background in mobile consumer demand management and transformation management, Ahmed oversees key strategic projects within contact centers. Previous roles include Senior Business Development Manager and Key Account Manager where responsibilities included managing supplier relationships and developing outsourcing strategies. Ahmed's early career at Vodafone encompassed roles such as Commercial Manager, Operations Senior Supervisor, Workforce Management Senior Supervisor, and Contact Center Technical Project Coordinator, showcasing a comprehensive skill set in operations and project management. Additionally, Ahmed co-founded qpix solutions, a company focused on web and mobile app solutions. Ahmed holds a Bachelor of Applied Science in Business Informatics from The German University in Cairo.
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