Vodafone
Tania Lee is an accomplished professional with extensive experience in network management and technology service management, currently serving as the Head of Network Service Management for Vodafone's EU Cluster Markets since June 2002. In this role, Tania leads efforts to implement harmonized service management practices across multiple markets. Previous positions held include Head of Network Operations, overseeing Mobile, Fixed, and TV Services, and Head of Technology Service Management for Vodafone Ireland, where Tania managed core Technology Operations roles. Tania's early career includes roles at eir Ireland, where responsibilities ranged from service development process engineering to project management. Tania holds degrees in Technology Leadership from Imperial College London, ITIL Service Management, and advanced presentation skills from the Marketing Institute of Ireland, as well as ISO 20000 Auditor Practitioner certification.
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Vodafone
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Vodafone offers a range of leading connectivity products and platforms to consumers and businesses across Europe and Africa. They serve private & public sector customers of all sizes with a broad range of connectivity services, supported by their dedicated global network. They have unique scale and capabilities, and are expanding their portfolio of products and services beyond core mobile and fixed connectivity into new growth areas, such as: unified communications, Internet of Things (IoT) and cloud & security. More than 35 years ago, Voafone made the first-ever mobile phone call, sent the first SMS in Britain, and have been changing the lives of billions of people ever since. Now, they are using smartphones to fight cancer, big data for social good, and aim to connect over 250 million people to their next generation networks by 2025. Vodafone’s Purpose is to connect for a better future and their expertise and scale gives them a unique opportunity to drive positive change for society. Their networks keep family, friends, businesses and governments connected and they play a vital role in keeping economies running and the functioning of critical sectors like education and healthcare. They are trusted by more than 6 million organizations around the world, with sector expertise including energy and utilities, logistics and transport, insurance, automotive, retail and manufacturing. Vodafone’s global reach includes high-capacity connectivity with 96 points of presence extending across 24 countries.