RM

Roy Mansfeld

Head Of Support Department at VoiceSpin

Roy Mansfeld has a strong work history in the field of technical support and management. Roy most recently served as the Head of Support Department at Voicespin, where they managed a team of 20 technical agents and provided 24/7 technical support to customers from various countries. Prior to that, they were the Technical Support & Service Center Manager at Tadiran Telecom, where they oversaw support operations. Earlier in their career, Roy held roles such as Support & Project Manager at 7-twenty.com and Support Manager at Pamaya, where they handled customer and technical support for telephony and digital products. Additionally, they gained experience as an IT Team Lead and IT Team Member at I.T. Theatres 2004 Ltd., where they managed computer systems and networks and implemented software and hardware solutions. Roy also has prior experience as a Law Intern at Avigail Bahat Law Office.

Roy Mansfeld completed their education in a chronological order, starting in 2001. From 2001 to 2005, they attended the University of Haifa, where they obtained a Bachelor of Arts degree in Economics and a Bachelor of Laws (LLB) degree in Law. In 2009, they enrolled at the University of Haifa again and pursued an Executive Master of Business Administration (MBA), which they completed in 2010. In 2014, they attended John Bryce for a course in Computer and Information Systems Security, although no degree was specified for this program.

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Timeline

  • Head Of Support Department

    December, 2020 - present