VoiceSpin
Roy Mansfeld has a strong work history in the field of technical support and management. Roy most recently served as the Head of Support Department at Voicespin, where they managed a team of 20 technical agents and provided 24/7 technical support to customers from various countries. Prior to that, they were the Technical Support & Service Center Manager at Tadiran Telecom, where they oversaw support operations. Earlier in their career, Roy held roles such as Support & Project Manager at 7-twenty.com and Support Manager at Pamaya, where they handled customer and technical support for telephony and digital products. Additionally, they gained experience as an IT Team Lead and IT Team Member at I.T. Theatres 2004 Ltd., where they managed computer systems and networks and implemented software and hardware solutions. Roy also has prior experience as a Law Intern at Avigail Bahat Law Office.
Roy Mansfeld completed their education in a chronological order, starting in 2001. From 2001 to 2005, they attended the University of Haifa, where they obtained a Bachelor of Arts degree in Economics and a Bachelor of Laws (LLB) degree in Law. In 2009, they enrolled at the University of Haifa again and pursued an Executive Master of Business Administration (MBA), which they completed in 2010. In 2014, they attended John Bryce for a course in Computer and Information Systems Security, although no degree was specified for this program.
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VoiceSpin
VoiceSpin, is the leading open source telephony solutions company in Israel. VoiceSpin Specializes in development and integration of open source solutions for PBX and Call Centers. Our solutions leverage next generation voice and data integrated communications technology, with business process understanding, which in turn enhance customer service, increase productivity and drive strategic business change. Our team brings vast knowledge and experience in programming and telecommunication which, enables us to provide companies with simple solutions for their - sometimes complex - needs. VoiceSpin has develops, and installed PBX, IVR, Call centers and other VOIP products in the open source environment. In the Israeli VOIP market, Voicespin is considered to be a very professional company and Bezeq and other Telco's treats it as a leader in the industry. Voicespin now handles a few hundreds production customer telephony servers Between our customers one can find Radware (NASDAQ RDWR), Playtech (AIM: PTEC), United motors Ltd (Toyota Israel), Amnir Ltd, Amsalem tours, At&t (through Israeli branch), Burger King Israel, Bezeq, 012 smile, IP gallery.