Jorich P.

Technical Support Specialist at Volanté Systems

Jorich P. has a diverse work experience spanning across various roles in different companies.

Jorich started their career in 2007 as an Advanced Technical Support at IONOS, where they handled customer phone calls and emails. Jorich then moved on to become a Technical Support Adviser at Fasthosts Internet Ltd, where they resolved customer issues and improved customer skills. Jorich also worked as a Technical Trainer at IONOS, providing training to technical staff.

In 2012, Jorich joined LinkTiger, Inc. as a Technical Support specialist, where they provided technical assistance to customers. Jorich then worked as a Web Developer at Upwork from 2013 to 2020, gaining experience in web development.

In 2015, Jorich became an Information Technology Instructor at Cebu Technological University (CTU), where they taught IT courses to students.

In 2018, Jorich joined Elegant Themes as a WordPress Theme Engineer, addressing customer concerns and providing support in theme installation and customization.

In 2021, Jorich joined Volanté Systems as a Menu Specialist and later transitioned into the role of Technical Support Specialist (Coop), analyzing and resolving break/fix issues for customers/partners.

In the same year, Jorich also joined Kinsta as a Support Engineer, taking ownership of customer issues and finding appropriate solutions.

Throughout their career, Jorich has demonstrated skills in technical support, troubleshooting, customer service, and web development.

Jorich P.'s education history starts with obtaining a high school diploma from the University of the Visayas in 2004. After that, from 2004 to 2006, they pursued an associate's degree in Computer Technology from Southwestern University (PH). In 2013, they went on to earn a bachelor's degree in Information Technology from the same university.

Moving forward, in 2021, Jorich enrolled at Lambton College, where they studied Computer Software and Database Development, focusing on Computer Software and Media Applications. Jorich is expected to complete their degree in 2023.

In terms of additional certifications, Jorich has obtained several certifications in various programming languages and technologies. Jorich obtained a "C# (Basic) Certificate" from HackerRank in November 2022. In the same month, they also acquired certifications in "Java EE 7: Enterprise JavaBeans (EJB)," "Java EE: JavaServer Faces JSF," "JavaScript: Ajax and Fetch," and "Python (Basic)" from LinkedIn and HackerRank. In October 2022, Jorich received a certification in "Java EE: Servlets and JavaServer Pages (JSP)" from LinkedIn and learnt about "Learning Apache Tomcat". Moreover, in January 2021, they completed a course titled "Complete WordPress Theme and Plugin Development" from Udemy online Courses for Beginner. Lastly, in February 2015, Jorich obtained the "Phil-IT GCE" certification from CEDFIT - Cebu Educational Development Foundation for Information Technology.

Based on the provided information, Jorich P. has shown a continuous pursuit of knowledge and skill development in the field of computer software and technology throughout their educational journey.

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