Christopher Buchanan

Christopher Buchanan has a diverse work experience spanning over 17 years. Christopher is currently employed as a Senior Customer Success Manager at Volantio, a position they have held since May 2023. Prior to that, they worked at HubSpot as a Senior Customer Success Manager from October 2021 to May 2023, and as a Customer Success Manager from July 2019 to November 2021.

Before joining HubSpot, Buchanan worked at SafetyCulture as an Account Manager from November 2018 to May 2019. Here, they developed a deep understanding of customers' pain points and provided consulting and implementation strategies.

Christopher also served as a Customer Success Manager at Houzz from May 2017 to November 2018, where they contributed to the leading online platform for home remodeling and design.

Buchanan gained experience in enterprise support and customer service at LinkedIn, where they worked as an Enterprise Support Specialist from March 2015 to November 2016. In this role, they supported and advised corporate customers, collaborated with internal sales organizations, and resolved technical issues.

Prior to their experience at LinkedIn, Buchanan worked at Apple as an Expert from March 2014 to March 2015 and as a Business Specialist from March 2011 to March 2014. Christopher'sroles involved delivering exceptional customer experiences and providing solutions to customers' needs.

Buchanan has a background in sales and customer service, having worked as a Senior Sales at Ralph Lauren from November 2010 to March 2011, and as a Senior Sales at General Pants Co. from June 2003 to December 2006.

Christopher began their career in the creative industry, working as a Junior Copywriter at Saatchi & Saatchi Australia from May 2006 to June 2009. Buchanan also operated as a Sole Trader, offering freelance graphic design and art direction services from January 2006 to December 2010.

Christopher Buchanan attended Pittwater House from 1997 to 2002. Christopher then pursued a Bachelor of Design in Communication Design at Swinburne University of Technology from 2003 to 2005. In terms of additional certifications, they obtained the following from HubSpot Academy: HubSpot Inbound Certified in August 2019, HubSpot Marketing Software Certified in December 2019, HubSpot Sales Software Certified in December 2019, and HubSpot Email Marketing Certification in March 2020.