Chrystal Christian

Manager: Group Field Operations at Volkswagen Group South Africa

Chrystal Christian is a seasoned professional with extensive experience in the automotive industry, currently serving as Manager of Group Field Operations at Volkswagen Group South Africa since November 2011. In this role, Chrystal leads specialist teams focused on after sales customer service and customer paid business across Sub Saharan Africa. Previous positions include management roles in product marketing, volume planning, brand management for Volkswagen Commercial Vehicles, and the establishment of the Customer Experience Centre. Earlier in their career, Chrystal held key positions at BMW South Africa, where responsibilities included HR Development, Training, and international leadership training program management, as well as auditing and resource development roles at Sun International and Zurich Financial Services. Chrystal is well-educated with degrees from the University of Cape Town, University of South Africa, and Damelin.

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Johannesburg, South Africa

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Volkswagen Group South Africa

Established in 1946, Volkswagen Group South Africa is a wholly owned subsidiary of Volkswagen Aktiengessellschaft (VWAG) in Germany. It is the largest German investment in South Africa and is a major contributor to foreign direct investment, technology transfer and skills development. Volkswagen Group South Africa is located in Uitenhage, an industrial town some 35 km from Port Elizabeth in the Eastern Cape. For generations, Volkswagen Group South Africa has led the pack in the key areas of transformation. We set key targets and measure our success, which is the reason we have such a proud record as a responsible corporate citizen. Volkswagen Group South Africa believes very strongly that job creation and skills development will fuel transformation. Our first priority, therefore, is to build a strong and successful business which protects and creates jobs within Volkswagen Group South Africa and the broader Volkswagen family of suppliers and franchised Dealers. As a multi-national corporation, Volkswagen Group South Africa also has a strong commitment to boost foreign direct investment in South Africa and to promote the transfer of world-class technology, knowledge and skills. Hundreds of Volkswagen Group South Africa employees at all levels have received training at Volkswagen plants throughout the world.