Caroline Pellerin has extensive experience in after-sales management and customer relations within the automotive industry, currently serving as the Area After-Sales Manager at Volkswagen Group Canada Inc. since May 2015. Caroline has held various positions, including Manager of Customer Experience and Customer Relations Manager, showcasing a strong focus on enhancing customer satisfaction. Prior experience includes a role as an After Sales Product Management Specialist at Audi Canada and a contract position in Inside Sales for the Food Safety Division at 3M Health Care. Caroline holds a Bachelor of Business Administration, Magna Cum Laude, in Human Resources Management from DeVry University and a Human Resources Certificate from Fanshawe College.
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