Volkswagen Group Canada Inc.
Caroline Pellerin has extensive experience in after-sales management and customer relations within the automotive industry, currently serving as the Area After-Sales Manager at Volkswagen Group Canada Inc. since May 2015. Caroline has held various positions, including Manager of Customer Experience and Customer Relations Manager, showcasing a strong focus on enhancing customer satisfaction. Prior experience includes a role as an After Sales Product Management Specialist at Audi Canada and a contract position in Inside Sales for the Food Safety Division at 3M Health Care. Caroline holds a Bachelor of Business Administration, Magna Cum Laude, in Human Resources Management from DeVry University and a Human Resources Certificate from Fanshawe College.
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Volkswagen Group Canada Inc.
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Volkswagen Group Canada (VGCA) is a subsidiary of Volkswagen AG, a global organization involved in the distribution and sale of automobile and automotive products throughout the world. The Volkswagen Group, headquartered in Wolfsburg, Germany, is the world's second largest automobile manufacturer and the largest in Europe. The group is comprised of twelve brands: Volkswagen Passenger Cars, Audi, SEAT, ŠKODA, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN. VGCA is proud to be headquartered in Ajax, Ontario and supports over 180 Volkswagen and Audi franchised Canadian Dealers from coast to coast. The Ajax location houses our national operations for the Volkswagen, Audi and Lamborghini brands, Electrify Canada, Technical Training Centres, a Regional Parts Distribution Centre as well as Support functions -- Legal, Warranty, Customs and Logistics, Human Resources, Purchasing and our Accounting Services group. Accounting Services is responsible for the Accounting functions not only for our Canadian operations, but also for Volkswagen Group of America, including the new Chattanooga, Tennessee manufacturing facility, Audi of America, Lamborghini and Bentley. Additionally, VGCA has a Technical Training Centre in Laval, Quebec and a second Regional Parts Distribution Centre based in Richmond, British Columbia.