Carles Santianez Fuentes

Carles Santianez Fuentes is a seasoned professional with extensive experience in customer service and management roles across various industries. Currently serving as Digital Business & Lead Manager at Volkswagen Group Retail Spain since December 2021, Carles has also held positions as Call Center Manager at Eninter Ascensores, Sales & Customer Service Manager at Hexis S.A., and Customer Service Manager at eDreams ODIGEO. Earlier career experience includes a role as Customer Experience Specialist at Delta Air Lines. Academically, Carles Santianez Fuentes holds degrees in Tourism from the University of Nottingham and Marketing, Business, and Management from Queensland University of Technology, alongside proficiency in English from Cambridge University.